Who we are

Our website address is: https://sufitrail.com.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

If you fill out a contact form on the website, that information will be processed in our email database and stored until you unsubscribe. 

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. 

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed. 

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

 

 These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

We do not share data with others, except in our own administration and software database.

 

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

 

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

We prefer to collect as little information as possible from you. Yet that is sometimes necessary, for example, to deliver your order or to gauge what you think of a new product page. Sufi Trail treats your data carefully and ensures that your privacy is guaranteed.

 

That is why we give you these four privacy promises:

 

  • We protect your personal information as if it were our own. 
  • We only use your personal information for the purposes described in this privacy statement. 
  • We do not store your data for longer than is necessary to achieve the purposes stated in this privacy statement. 
  • We only share your personal information if this is necessary for the execution of the agreement.

 

 

Which personal data does Sufi Trail process?
In order to execute your agreement with us, we need the following personal information from you.

   

  • Name and address details
    Your name is stored, your address and place of residence are necessary for the preparation of invoices, to contact us or to come by for a cup of coffee (if you invite us once).
  • Company details
    Keeping private and business separate is so nice. That is why we ask you to fill in your (company) name and location address when you purchase our products in the capacity as a company.  
  • E-mail address
    We keep your e-mail address so that it is possible to send you important messages about your order or account. We can also use your e-mail address to keep you up-to-date via newsletters about new developments at Sufi Trail. Of course, you have the option to unsubscribe. 
  • phone number
    We use your telephone number to contact you in an emergency or to ask for your input.  
  • Payment details
    We store payment details – such as your PayPal and credit card details, your account number and your name as account holder – after a successful order. We also use other parties to process your payments, such as Buckaroo, Stripe and credit card companies. With an order we create both a unique quotation number and invoice number that are linked to your account.

 

  

Other data processed by Sufi Trail
We also collect some personal data that are not intended for the execution of an agreement. We do this on the basis of a legitimate interest or with your permission. It concerns the following data.

Cookies
Some of the above-mentioned personal data in combination with the cookies we have placed make it possible for us to see how you use our website and services and where your interests lie. This way we can better adapt our website, services and advertisements to your taste. The consent you have given for placing cookies and showing ads can be withdrawn at any time.

 Other personal data
It sometimes happens that we receive additional personal information via social media messages or via e-mail messages that we did not ask for. If we do not need this personal information to help you further, we will delete it – as far as technically possible.

 

Purposes of data processing
Of course, we do not process your personal data without underlying reasons, but we need them for:

 

providing access to our website and services;
having useful functionalities on our website, so that, for example, your shopping basket can be kept on a subsequent visit;
entering into and executing your agreement with us, so that we know which services you are entitled to;
including contact, for example, to help you with a problem you encounter;
treating your complaint, for a long and happy relationship;
securing our services and combating fraud, so that, for example, someone else does not appear to you;

 After obtaining your consent we also use your personal data for:

gaining insight into the use of our website, so that we know, for example, which pages should be better arranged;
improving and evaluating our website and services, so that we know, for example, which new functionalities you would like to see in our services;
tailoring our content to your interests, so that you do not see ads on Google or Facebook that have no added value;
We will not use your personal data for purposes other than those discussed above, unless you have given permission in advance for this or we are legally obliged to do so.