We prefer to collect as little information as possible from you. Yet that is sometimes necessary, for example, to deliver your order or to gauge what you think of a new product page. Sufi Trail treats your data carefully and ensures that your privacy is guaranteed.
That is why we give you these four privacy promises:
- We protect your personal information as if it were our own.
- We only use your personal information for the purposes described in this privacy statement.
- We do not store your data for longer than is necessary to achieve the purposes stated in this privacy statement.
- We only share your personal information if this is necessary for the execution of the agreement.
Which personal data does Sufi Trail process?
In order to execute your agreement with us, we need the following personal information from you.
- Name and address details
Your name is stored, your address and place of residence are necessary for the preparation of invoices, to contact us or to come by for a cup of coffee (if you invite us once).
- Company details
Keeping private and business separate is so nice. That is why we ask you to fill in your (company) name and location address when you purchase our products in the capacity as a company.
- E-mail address
We keep your e-mail address so that it is possible to send you important messages about your order or account. We can also use your e-mail address to keep you up-to-date via newsletters about new developments at Sufi Trail. Of course, you have the option to unsubscribe.
- phone number
We use your telephone number to contact you in an emergency or to ask for your input.
- Payment details
We store payment details – such as your PayPal and credit card details, your account number and your name as account holder – after a successful order. We also use other parties to process your payments, such as Pay.nl and credit card companies. With an order we create both a unique quotation number and invoice number that are linked to your account.
Other data processed by Sufi Trail
We also collect some personal data that are not intended for the execution of an agreement. We do this on the basis of a legitimate interest or with your permission. It concerns the following data.
Some of the above-mentioned personal data in combination with the cookies we have placed make it possible for us to see how you use our website and services and where your interests lie. This way we can better adapt our website, services and advertisements to your taste. The consent you have given for placing cookies and showing ads can be withdrawn at any time.
Other personal data
It sometimes happens that we receive additional personal information via social media messages or via e-mail messages that we did not ask for. If we do not need this personal information to help you further, we will delete it – as far as technically possible.
Purposes of data processing
Of course, we do not process your personal data without underlying reasons, but we need them for:
providing access to our website and services;
having useful functionalities on our website, so that, for example, your shopping basket can be kept on a subsequent visit;
entering into and executing your agreement with us, so that we know which services you are entitled to;
including contact, for example, to help you with a problem you encounter;
treating your complaint, for a long and happy relationship;
securing our services and combating fraud, so that, for example, someone else does not appear to you;
After obtaining your consent we also use your personal data for:
gaining insight into the use of our website, so that we know, for example, which pages should be better arranged;
improving and evaluating our website and services, so that we know, for example, which new functionalities you would like to see in our services;
tailoring our content to your interests, so that you do not see ads on Google or Facebook that have no added value;
We will not use your personal data for purposes other than those discussed above, unless you have given permission in advance for this or we are legally obliged to do so.